Sony, along with the US Consumer Product Safety Commission, has issued a warning to consumers who have purchased Sony’s VAIO Flip PC laptops. The main reason for the warning and the upcoming product recall is a fire and burn hazard related to the laptop battery.
Fortunately for many users only VAIO Flip PC laptops with the model number (product name) SVF11N13CXS are affected. Users, who own such a laptop should immediately stop using the device, shut it down, unplug it and contact Sony for instructions how to return the laptop and get a free fix or a full refund.
The affected laptops have been sold between February and April 2014 for around USD 800. They have a Panasonic-made lithium-ion battery, a backlit keyboard and an 11.6-inch folding touch screen with a VAIO logo on the outer top near the hinge. Sony says there have been four accidents so far with these laptops when the devices overheated, started smoking and then caught fire. No injuries have been reported so far though.
In case you own one of these laptops you can consult Sony’s web site for more information on how to contact your local Sony representative.
Source: Sony